You asked, we answered

  • This question is akin to walking into a restaurant and asking, “How much for food?”--we can’t tell you without more information on what you want.

    Prices depend on:

    • what type of garment/item you want to be printed;

    • whether or not you need a design created;

    • whether or not the design you already have is in a format that can be used or if it needs to be cleaned up/reformatted;

    • the complexity and colors of your design;

    • how many garments/items you want;

    • whether you’re looking for screen print or vinyl or DTG;

    • whether you’re in a rush or not;

    • and more.

    If you’re looking for a quote for a project, please complete the quote request form here, and we’ll get back to you within a few business days with a quote specific to your job.

  • Probably not. We do not check messages on social media regularly, so if you want to get a hold of us, email deadeyeprints@gmail.com.

  • For Ready To Ship (RTS) & Made To Order (MTO) items

    Once your order is shipped, the Return Policy takes effect.

    If you want to cancel an order before it’s shipped, you can do so for a full refund.

    For custom work

    You may cancel a custom order anytime, but make sure you’re familiar with the Return Policy (spoiler: we can’t give you your money back).

  • See our Return Policy.

  • We hate to be the one to tell you this, but this practice rarely results in actual sales or growth for the maker/artist you’re asking this of. All that really happens in these scenarios is a small business loses money.

    So… no.

  • For RTS & MTO items

    Usually within five business days or less.

    For custom work

    It will depend on the type of job, how many pieces, and when you need them.

  • If your order is “delivered” or “in transit” per USPS tracking, you must contact your local post office or postal worker to further investigate what happened/where it is. There is absolutely nothing we can do about a package once we ship it, and we are not responsible for lost or stolen packages. #SorryBoutIt

  • If there’s a problem with your order, please email deadeyeprints@gmail.com with your order number within five days of receipt, and we’ll work with you to resolve the issue. Please be prepared to send a photo of the item to show the problem.

  • Maybe, but it’s not super likely. You can always order an old design as a custom print, but there is a limit of 2 of these prints per person/household.

  • Yes, but:

    • Your apparel must be new, clean, and 100% cotton.

    • We charge a $3.00 handling fee per garment.

    • We highly recommend providing 1-2 extra pieces per size just in case of a printing error–DEP is not responsible for replacing customer-supplied garments.

    The benefit to having DEP provide your blank garments is that we take on the expense of replacing any that might get damaged or be unusable due to printing errors.

  • We need to work with high-quality artwork to provide you with the best possible print quality. If your design image quality is less than desirable, we can work some computer magic to fix it, but we will charge for this additional time.

    Your single-color design is print-ready if it:

    • Is a vector file like .AI, .PSD, .EPS, or .PDF

    • Is sized according to the size you want it printed

    • Has text converted to outlines

    Here’s an example product.

    Your multi-color design is print-ready if it:

    • Is a vector file like .AI or .PSD

    • Is sized according to the size you want it printed

    • Has text converted to outlines

    • Has each color separated onto its own layer–meaning every red element of the design is on one layer, every black element of the design is on a separate layer, every white element of the design is on another layer, etc.

    Here is an example screen print & an example riso print.

    Your design is usable but needs work to be print-ready if it:

    • Is a raster file like a .JPG or a .PNG*

    • Is a multi-color design that does not have each of the colors separated onto their own layer

    • Meets some but not all of the criteria listed above for print-ready images

    Here’s an example product.

    *These images need to be at least 300 DPI.